Tourism Retail Management Conference

The 6th annual International Tourism Retail Management Conference (TRMC) provides an opportunity for tourism researchers, graduate students and industry practitioners to exchange ideas, share perspectives, present studies, and explore their results and thoughts on Retailing and Tourism.

⸻ The Conference

As in past years, TRMC 2025 will provide the opportunity for both established and emerging researchers as well as practitioners, to discuss new and emerging directions in research and practice in the field.

The scientific committee welcomes theoretical and empirical research contributions in the form of an abstract, a paper poster and/or a full paper that relate to the event’s overarching theme. Accepted abstracts and full papers will be published in a conference proceeding and scheduled for oral and poster presentations, conditional upon at least one of the submission authors registering on time. Full paper submissions will be eligible for Best Paper Awards.

Destination Retail: Global Trends and How Tourism Drives Local Business and Services

Building on past conference themes and insights, TRMC 2025 Conference will focus on:

> Changing consumer motivations and behaviours – when it comes to travel retail shopping, whether macro trends or at the national or regional level.

> ‘Retailtainment’ – as retailing is becoming combined with entertainment, and as some destinations shift their thinking from having a Central Business District (CBD) to a Central Experience District (CED).

> New technologies and retailing – the growing importance of e-commerce in travel retail,  artificial intelligence (AI) and the arrival of virtual shopping for items in new e-travel retail spaces.

> Sustainability, culture and ethics – when it comes to the designing of products, packaging and stores, and ensuring items are sustainably, culturally appropriate and ethically produced.

> Creating a sense of place and product  – developing exclusive items and local brands, storytelling and creating unique artisanal items that cannot be found at other destinations.

> Creating, managing and improving retail service interactions – between retailers and consumers during the purchasing of travel products and services, whether through travel agencies, in shops, hotels or restaurants, theme parks, museums etc.

Sub Themes

  1. Global Trends in Destination Retail

  2. Tourism and Local Business Development

  3. Hospitality x Retail: The Converging Industries

  4. Guest Behavior and Tourist Consumer Psychology

  5. Sustainable and Ethical Retail in Tourism and Hospitality

  6. Tech and Innovation in Hospitality-Retail Ecosystems

  7. Infrastructure, Design, and Experience Planning

  8. Regional and Global Perspectives

REGISTRATION FEES
 USD/PAX
Academics & Practitioners
(Full delegates)
Early Bird
480
Standard
600
Students &
co-authors
Early Bird
235
Standard
360
Group
 (5 registrations and
for full delegates only)
Standard
455
Group Online 
(5 registrations)
Standard
200
Online
Standard
250